FAQ's

General Information:

• ICS is a privately owned and operated LLC.  It is not in any way owned, partnered with or operated by the Judicial system.
• ICS reserves the right as a private company to refuse service to anyone.
• Payment in full is due at the time services are rendered.
• We currently accept cash, cashier's check, money order. 
• We DO NOT accept credit cards, debit cards or personal checks. 
• Bring your photo ID (Driver's License, State ID, Military ID, School ID) for testing or to recieve a copy of your results. 
• Records maintained at ICS are protected by Federal and State Confidentiality regulations and cannot be released without written consent.

How to refer a client:

• Decide what services best suit your client and either call or send an email letting us know what your client needs and any other specific information that will help us ensure your client is receiving accurate services. 
• If you have a copy of your client's court order please fax or scan and email it to us and we will include this in the client's file as documentation for requested services. 
• If random testing is requested then the client must report to ICS to complete paperwork associated with this program and recieve instructions for calling in and reporting.